Your clothes will be collected in a laundrybox and delivered at the collection point of your choice.  You pay for one hour of ironing with one 'dienstencheque' or service voucher. There are no additional costs.

Registration

• Before you can use the ironing service, you need to register on the website of Partena (in Dutch)
• After you registered to Partena ironing service Ghent University you ask to activate your access badge to the collection point of your choice by sending an e-mail to stijkdienst@ugent.be. Mention your name, UGent ID number and the collection point request access for
• Your personalized laundrybox will be delivered within 4 working days at the collection point  (see Collection points).

Should you no longer (at least 3 months) wish to appeal to the ironing service, please return your laundrybox and send an e-mail to strijkshop.merelbeke@partena-partners.be. Otherwise, 35 euros will be charged for the laundrybox.

Collection points

• Rectorate, Sint-Pietersnieuwstraat 25, room 100.016 
• Faculty of Bio-science Engineering, Coupure Links 653, Blok A, room 095.008 
• Campus Merelbeke, Salisburylaan 133, decanate building, room 100.015 
• Sport facilities GUSB, Watersportlaan 3, room 100.011A 
• Campus De Sterre, Galglaan 2 (storehouses DGFB – corner Galglaan and De Pintelaan), room 40.24.026 
• The collection points on UGhent campus are open during the openingshours of the locations
• Ironshop Partena Merelbeke, Hundelgemsesteenweg 217 te 9820 Merelbeke. You can bring your laundry directly to the ironshop under the same conditions than the other collection points, only the delivery time can be different (accessibility: Monday, Wednesday, Friday from 08h until 17h and Tuesday and Thursday from 07h30 until 18h)

Delivery and return of laundry

• Deposit your laundrybox on Tuesdays before 10am or on Thursdays before 12am at the collection point. The collection points are accessible fduring the openinghours of the locations.
• Add a completed laundry list as well as the required amount of service vouchers ('dienstencheques').
• Note the amount of all items you put in the laundrybox. Multiply the amount by the number of points assigned to each item and calculate your total points.
  
• You can collect your ironed laundry respectively on Thursdays after 4pm and on Tuesdays after 2pm. We always provide a new laundry list in the box.

Costs and payment

• You must pay with paper service vouchers. A service voucher costs 9,50 euro. Vouchers are 20% tax-deductible, the real cost is 7,20 euro per voucher.
• 1 service voucher matches 60 points or 60 minutes. Per started hour 1 service voucher will be charged. By example: 2 service vouchers will be charged for 65 minutes of ironing. The credit of 55 points will be deducted next time.
• Add the service vouchers and the laundry list on top of your laundry. Do not forget to sign the vouchers and tick the box ‘strijken buitenshuis’. The date will be completed by us.

In case insufficient service vouchers are added, your laundry will not be ironed.

Contact

Ironing service UGent
Sint-Pietersnieuwstraat 45
9000 Gent
strijkdienst@UGent.be